Last Updated: July 1, 2024
YOUJOY Account User Privacy Policy
Please take some time to familiarize yourself with our privacy policy. If you have any questions, please contact us.
Introduction The YOUJOY account is a registration, login, and management service provided to you by Shanghai Youjiu Health Technology Co., Ltd. (hereinafter referred to as "Youjiu Health" , "we" or ”Youjiu”). Except for specific Youjiu products or services providing an independent privacy policy, this Privacy Policy applies to all Youjiu devices, websites, or applications that reference or link to this Privacy Policy. This Privacy Policy explains how Youjiu collects, uses, discloses, processes, and protects any personal information that you give us or that we collect from you, when you use our products and services, and our applications that we offer on our mobile devices.
What information we collect and how we use it 1.1 Circumstances under which you authorize us to collect and use your personal information 1.1.1 Necessary information for generating body assessment results： Before using our products, the device needs to collect your basic information, including test ID, weight, height, date of birth, gender, and photos of your body, in order to generate your body assessment result data. If you are unable to provide the above information, you may not be able to use all or part of the body assessment features. 1.1.2 Body assessment result data： Please refer to the following product technical specifications for the output values of the result data. X-ONE PRO/BIA：https://www.youjiuhealth.com/product.html X-ONE SE：https://www.youjiuhealth.com/xonese.html U+300：https://www.youjiuhealth.com/uplus.html 1.1.3 Provide basic account functions. A Register or log in During registration, you will need to provide your mobile number or email address as your Youjiu account username. Additionally, you will be required to set a password for your account. Your account and password will be encrypted and stored on the server. We recommend that you keep your password information secure to prevent unauthorized access to your account. B Features necessary for ensuring account creation and sign-in security In order to enhance system security when you use our products or services, prevent phishing website fraud, and protect account security, we will verify your identity through SMS verification as well as secondary verification when necessary. To this end, we will collect SMS verification codes and secondary verification codes. 1.2 You are fully informed that we may collect and use personal information without your consent if 1.2.1 The personal information is vital to national security and defense; 1.2.2 The personal information is vital to public safety, public health, and major public interests 1.2.3 The personal information is related to criminal investigations, prosecutions, trials, or execution of judgments; 1.2.4 The personal information is essential for protecting major legitimate rights (including life and property) and interests of the personal information subject or other people, but it is hard to obtain the subject's consent; 1.2.5 The personal information collected is made public by the subject at their own discretion; 1.2.6 The personal information is collected from public sources, such as news reports or government announcements; 1.2.7 The personal information is necessary for us to sign the contract as required by you; 1.2.8 The personal information is necessary to maintain the safe and steady operation of products and/or services provided, such as for discovering and handling faults of products and/or services; 1.2.9 The personal information is required for legal news releases; and 1.2.10 The personal information is de-identified in the results of statistical or academic research based on public interest. 1.3 Collection of personal information from third-party sources When permitted by law, we will collect information about you from third-party sources. For example, you authorize third-party account login to use our services or authorize the import of your information on third-party platforms, such as email, nickname, user ID, etc. 1.4 Non-personally identifiable information We may also collect other types of information which are not directly or indirectly linked to an individual (and which may not be defined as personal information). This information may include statistical data generated when you use a specific service, such as sign-in/sign-out records, interaction records, and error records when you use Youjiu Account services. The purpose of such collection is to improve the services we provide to you. The type and amount of information collected depends on how you use our products and/or services. We aggregate this information. In its aggregated form, data is not personal information and cannot be used to identify you. However, if we combine non-personally identifiable information with personal information, such combined information will be treated as personal information for as long as it remains combined.
Sharing your personal information with third parties In order to ensure the provision of services as described in this privacy policy, we may share necessary personal information and data with third-party service providers, including customers who purchase our products and the partners of our customers (hereinafter referred to as "third-party service providers"): 2.1 Necessary information for generating body assessment results： Before using our products, the device needs to collect your basic information, including test ID, weight, height, date of birth, gender, and photos of your body, in order to generate your body assessment result data. If you are unable to provide the above information, you may not be able to use all or part of the body assessment features. 2.2 Body assessment result data： Please refer to the following product technical specifications for the output values of the result data. X-ONE PRO/BIA：https://www.youjiuhealth.com/product.html X-ONE SE：https://www.youjiuhealth.com/xonese.html U+300：https://www.youjiuhealth.com/uplus.html Please note that we will ensure the security of your information through means such as encryption, but handling of your personal information by third-party service providers is subject to the privacy policy of the relevant third-party service provider. Part of the service content for Youjiu Account is provided by third-party service providers. For this reason, we need to provide some of your personal information to these providers. Below are instances in which we may share your personal information with third-party service providers. If we share your personal information with such third-party service providers, we will take appropriate measures to ensure the security of the processing of your personal information, including but not limited to the encryption of your personal information. We will reasonably examine the data security environment of the companies and organizations with which we share personal information and sign data processing agreements with them; we will require third-party service providers to take sufficient measures to protect your information and strictly abide by the relevant laws and regulations as well as regulatory requirements.
Personal Information and Data Retention Policy We retain personal information for the period necessary for the purpose of the information collection described in this Privacy Policy or as required by applicable laws. We will cease to retain and delete or anonymize personal information once the purpose of collection is fulfilled, or after we confirm your request for erasure, or after we terminate the operation of the corresponding product or service. An exception to this is personal information that we are processing for public interest, scientific, historical research or statistical purposes. We will continue to retain this type of information for longer than its standard retention period, where permitted based on applicable laws, even if further data processing is not related to the original purpose of collection.
Children's Policy 4.1 Instructions for Guardian's Use: If you are the guardian of a child (parent or other legal guardian), please read carefully and choose whether to agree to this agreement. We hope that you will work with us to protect the personal information of children, educate and guide children to enhance their awareness and capability of personal information protection. 4.2 Instructions for Child's Use: If you are a child, you need to read this agreement carefully with your guardian (parent or other legal guardian), and use our products or services or provide information to us only after obtaining the consent of your guardian. 4.3 Please read and fully understand the "Youjiu Health Privacy Policy" carefully with the guardian, and let the guardian decide whether to agree to the relevant privacy policy and whether to allow the child to use our products and services. If the guardian does not agree with the content of the relevant privacy policy and this statement, or does not agree to provide the necessary information for the services, it may result in the inability to use our products and services. By clicking "Agree," the guardian agrees that we collect, use, and process the information of the guardian and the child in accordance with the terms of the "Youjiu Health Privacy Policy."
Your Rights According to the applicable laws and regulations of your country or region, you have the right to request access, correction, and deletion of any personal information and data that we hold related to you. 5.1 Modify personal information: You can access the personal center to modify your avatar, nickname, phone number, email, height, date of birth, gender, and other information. 5.2 Delete personal fitness data: You can access "My Reports" to delete your fitness data. The deleted data will not be accessible again. 5.3 Termination of service or account: If you need to terminate your account, please send an email to “service@youjiuhealth.com” to contact us and inform us of your request. After the account is terminated, access to personal historical fitness data will no longer be available. 5.4 Based on the requirements of applicable laws, you have the right to request the deletion or removal of your personal information where there is no compelling reason for us to keep using it. We shall consider the grounds regarding your erasure request and take reasonable steps, including technical measures. Please note that we may not be able to immediately remove the information from the backup system due to applicable legal restrictions and/or security technology limitations. If this is the case, we will securely store your personal information and isolate it from any further processing until the backup can be cleared or be made anonymous. 5.5 We have the right to refuse to process requests that are not meaningful, manifestly unfounded or excessive, requests that damage others' right to privacy, extremely unrealistic requests, and requests that require disproportionate technical work, as well as requests not required under local law, regarding information that has been made public, and regarding information given under confidential conditions. If we believe that certain aspects of the request to delete or access the information may result in our inability to legally use the information for the aforementioned anti-fraud and security purposes, it may also be rejected.
Change in agreement We may revise this agreement from time to time. When the terms of the agreement are changed, we will show you the revised instructions in the form of push notifications and pop-ups when you log in and update the version. Please note that only after you click the "Agree" button in the pop-up will we collect, use, and store your personal information in accordance with the updated instructions.
Contact us If you have any comments or questions about this Privacy Policy, or if you have any concerns, inquiries, or requests regarding the collection, use, or disclosure of your personal information, please email us at “service@youjiuhealth.com” and mention "Privacy Policy".
Contact Address: Shanghai Youjiu Health Technology Co., Ltd.
5th Floor, Building B，SUS NATIONAL SCIENCE&TECHNOLOGY PARK (Cosco Shipping Park), No. 309 Zhayin Road, Yangpu District, Shanghai, China